Lighting is an important element and can be used creatively.A clean level surface to the car park is important.Anonymity and privacy – often an important factor for players.This means no high bushes and no unnecessary divisions or fences.If you have a dedicated car park under your control, then you should make sure that your parking area is well lit and free from clutter.Casino external signage and advertising.Parking, external security and lighting.In each area we will discuss the customer experience based on our design and layout. The idea of this presentation is to walk you through your casino in the order that a customer visits.įrom car park to façade, entrance, reception, casino and gaming. Have I created sufficient comfort and comfort zones for my visitors?.Is my signage adequate? Can a new visitor find key areas of the casino without asking?.Can my customers flow through the casino easily? Do they have a good view over the entire casino floor?.Are my employees easily recognizable? Do they have the right scripts to meet and greet the customers?.
The objective is to make you stop and think about your casinos. Many of these points may seem obvious but they are worth noting, whilst others will be more obscure but nonetheless important. The following article will touch on some of the basics of casino design and layout – focusing on full casinos with tables and slots.
